Description: VHS Video: Service That Sells: Full Service - The Art of Profitable Hospitality (1998) Workbook: Service That Sells: The Video - Trainee Workbook (1994) These training materials are a must-have for small-business restaurant operators looking to develop an excellent & consistent waitstaff while reducing overall training costs. They convey a very basic guide to achieving fast, friendly &profitable service standards that is easy to teach, learn & execute on-the-fly. A good basic training program, such as this, can enable the small business restaurant operator to develop consistent service quality that creates & retains return customers& competes with larger operations with greater training resources. This excellent training series cover a comprehensive range of topics including service staff training programs, food and beverage training, and restaurant-staff & ops management. The video & workbook are LIKE NEW. The workbook has never been used or marked in any way & is in the condition as when they were first published. The video is very lightly used & was tested in June 2024 & found to be in excellent condition with a crisp & clear picture & perfect sound quality. It comes in a plastic VHS case with a clear cover sleeve & cover graphics insert. An implementation guide for the program is printed on the back of the cover insert. See photos for details... Thought the video & booklet were published in different years, the two can be easily coordinated to create a single training program. A collection of hospitality training manuals &management materials like these, many more of which can be found on this catalog from multiple publishers & perspectives, makes a great gift idea for the restaurant owner-operator or the developing hospitality professional on your list. Such a collection makes excellent course material for vocational development instructors & restaurant industry managers at all levels. See photos for details.... Check the WizardzGift catalog for more & more to come... Book Dimensions: Size: 8.5" x 5.5" x.2" 39 Pages Video: 22 mins 10.3
Price: 10.5 USD
Location: Council, Idaho
End Time: 2024-07-30T20:43:42.000Z
Shipping Cost: 4.63 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Subject Area: Workforce Training-Hospitality, Wait Staff Training
Publication Name: Service That Sells: The Art of Profitable Hospitality
Item Length: 8.5 in
Publisher: Pencom, Inc.
Subject: Food & Beverage Service Training
Series: Service That Sells: The Art of Profitable Hospitality
Type: Training Video & Workbook
Format: VHS Video & Trade Paperback
Educational Level: Adult & Further Education, High School, Vocational School
Author: Pencom, Inc
Level: Beginner, Intermediate, Advanced, Business
Features: 1st Edition, Illustrated, Limited Edition, Illustrations, Interactive
Item Width: 5.5 in
